Moving Frequently Asked Questions

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How to choose a moving company?

As you're searching for a local moving company, check their reviews online ( Yelp or Google). Choose a company with a plethora of positive reviews and read them to learn about previous customers' experiences. Once you have a mover in mind, check with the Bureau of Household Goods and Services of California to see if they are accredited, licensed and insured.

What is the cheapest moving company?

When it comes to opting for cheap movers in San Diego, it’s always enticing to save a few bucks. However, as the saying goes, you get what you pay for. In every city across the country, there are numerous fly-by-night movers with just a truck and a small crew. While a discount moving company can offer an extremely low moving quote, this kind of cheap mover can put your valuables at risk. Inexperienced, undermanned, and underprepared movers simply don’t have the expertise and resources to perform a move efficiently and to properly protect your valuables. Moreover, many of these cheap movers are not affiliated with the Bureau of Household Goods and Services of California and may not comply with any moving standards. When choosing a mover, it is important to keep in mind that you are allowing strangers into your home. So why not skip the uncertainty involved with a cheap mover and choose moving professionals that offer expert services at a reasonable price and have a proven track record of customer satisfaction with verifiable references to back it up?

How much does it cost to store furniture with a moving company?

Storage in transit is a convenient way to store your items during a move, especially if you can’t move into you home yet. The average cost of storing furniture when moving is 40 cents per cubic foot for thirty days. You can also use a portable storage solution. With portable storage, the moving company leaves a portable container outside your home, which you then fill up. Once you are ready, the moving company picks up the unit. Then the unit is either taken to the new home to be unloaded or placed into storage until later.

Where to get cheap moving supplies in San Diego?

The Rock Movers offers a wide array of moving and packing supplies. Such supplies, as shown below, include everything you could need to store, move and protect your belongings - boxes of all sizes, bubble wrap, tape, moving pads and much more. Packing supplies can be ordered in conjunction with the scheduling of your relocation with The Rock Movers.

How many people are moving into San Diego?

Consider moving to San Diego! Not only is America’s Finest City one of the best places to live on the West Coast and one of the best places for veterans to retire, but it also has great employment opportunities, a plethora of beautiful beaches, top-notch cuisine, affordable neighborhoods, and much more! With sunny warm weather year-round, picturesque natural beauty, a flourishing job market, and great things to do, it is no surprise why San Diego is one of the fastest-growing cities in the United States and one of the best places to live in California.

Where can I buy moving blankets in San Diego?

Prepping for a move? Surely you have your moving truck scheduled and plenty of tape and boxes on hand, but what about moving blankets? Wrapping a moving blanket around your heirloom furniture and precious valuables helps to ensure they safely make it from point A to point B. To make it easier, many professional moving companies like The Rock Movers offer moving blankets as an amenity when you use them for your move.

Where to get moving boxes in San Diego?

There are a lot of things to worry about when you’re moving. For one, you need to find the manpower necessary to do all the heavy lifting; you need to get a big enough truck for all your belongings; and you need to collect all the mandatory moving supplies. You can also hire a moving company near you: If you want to save some money on your move, enjoy the packing services included in our rates and the lowest prices among the industry leaders for additional materials: small, medium and large boxes, tape, bubble wrap, wrapping paper and wardrobe boxes.

Movers in San Diego who do all the packing?

Are you looking for packing services in San Diego, California? Packing is a time consuming task when facing a move. Sometimes, you just want someone else to take care of it. That’s where The Rock Movers comes in. You’re busy and you don’t have time to pick up all the supplies you need, then go room by room methodically packing everything you own. If the task of packing seems overwhelming to you, just call us and we will do it for you. We’ll bring the supplies (boxes, tape, packing paper, etc.) to expertly pack your stuff so it remains safe and damage free during transport.

Who are the best long distance movers in San Diego?

Long-distance moves from San Diego are significantly more expensive than local moves, with long-distance costs typically running in the thousands. The distance of your move and the quantity and weight of your belongings will affect the cost of the move. Here are some example moving rates for long-distance moves around the country:

How much notice does a moving company need?

This really depends on the time of the year. We are busiest on weekends, during the summer, and at the end and beginning of each month. If you are moving during that time, we suggest contacting us as soon as possible and ideally with at least two weeks’ advance notice. If you are moving during the week or during our slower season, we typically have more availability but we still recommend letting us know as soon as possible. If you need help last minute, don’t hesitate to contact us and we will do our best to accommodate your needs.

How to find a moving company?

It's easy to compare San Diego's best moving companies online. Read the movers' profiles and reviews to find a company that's right for you.  Look for Yelp and Google accounts. Also, make sure the moving company you choose is licensed and insured.

Will the movers take my plants?

We do not move plants due to agricultural regulations, but if you agree that we can put the plant in a big commercial bin and move it as it is, understand the falling of plant leaves might occur depending on the nature/type of the plants we are moving.

How should I pack my belongings if I am packing the items myself?

Here are a few guidelines for self packing of your belongings are:

  • keep same/similar items in a same box;
  • keep items from certain dresser/furniture piece in the same box;
  • use small boxes for books and CDs;
  • use medium-sized boxes for fragile items and electronics;
  • use large boxes for linens and clothes from dressers;
  • once packed box weights should not be over 50lb. If you are able to lift a box yourself, that box is good to go!

Do I need to empty out my filing cabinets, dresser or refrigerator when I move?

Most dressers and cabinets weren’t designed to be moved with the extra weight of clothes and other items, so for the safety and structural integrity of the item please remove all items from any drawers.

Additionally, it is very important that any small misc. items are removed beforehand such as glasses, jewelry, etc. Furniture items will often need to be tilted on their side or even turned over in order to be moved safely and these small items can get lost within the dresser or fall out of the dresser.

How far in advance do I need to book?

This really depends on the time of the year. We are busiest on weekends, during the summer, and at the end and beginning of each month. If you are moving during that time, we suggest contacting us as soon as possible and ideally with at least two weeks’ advance notice. If you are moving during the week or during our slower season, we typically have more availability but we still recommend letting us know as soon as possible. If you need help last minute, don’t hesitate to contact us and we will do our best to accommodate your needs.

What type of truck do you use?

We only use 24 and 26-foot box trucks. Every truck is outfitted with professional moving pads, dollies, toolkits, bungies, and everything else necessary to get you from point A to point B in the same condition you left in (if not better!). All of our trucks are equipped with a heavy-duty loading ramp and a number of trucks in our fleets have lift gates as well (especially useful in certain circumstances).



How much should it cost to hire movers in San diego?

The best San Diego moving companies cost approximately $120 to $150 per hour. Keep in mind these are estimated costs that can change at any time, and the price you’ll pay will depend on a number of things. For example, your cost might be lower (or higher) if you’re moving to another area within San Diego County, if you require special services (such as packing and storage) or if you’re moving a small load.

How much do movers cost in San Diego?

On average, San Diego moving companies charge between $50 to $70 per mover, per hour for local moves. So, a two-person team working for four hours will cost a minimum of $400 to $540, just for labor. But keep in mind that other expenses will be incurred as well, like transportation fees, materials and gas.

How much is the Packing Service?

We don’t have any specific charge for Packing Service itself. Packing Services are included in your hourly rate and the price is a matter of time it takes to complete your move.

What is Double Driving Time?

For all hourly moves in the State of California, moving companies are required to charge double drive time. The actual CPUC (California Public Utilities Commission) law is written as follows: ‘the time used shall be the total of loading, unloading, and double the driving time from point of origin to point of destination.


Does The Rock Movers include the cost of boxes, packing supplies and packing in the moving price?

As a part of our standard service we will always provide boxes for your hanging clothes, TVs, mirrors and picture frames – and leave you to box up your personal belongings that can be easily fitted in a regular size box. We can also upgrade your moving package to include packers & packing supplies as a part of your moving service, so you don’t have to lift a finger!

Do you have any hidden charges?

We do NOT have any kind of hidden charges. Everything you need for your move is included in our rate.

When do I pay for my move?

You pay for your move at the end of the move. Your movers will stop the clock and then let you know the total cost of the move.

At the end of the move, the movers will stop the clock and then let you know the total cost of the move. We accept all major credit cards, and we also accept cash. We do not accept checks.

Is there a deposit? What happens if I need to cancel?

We require a deposit of $50 in order to reserve a move slot with us. If you have to cancel or reschedule, all we ask is that you let us know as soon as possible so that we have an opportunity to fill the spot you left vacant and get you rebooked into another time that is convenient for you.


Protection & Insurance

What to do when a moving company steals your stuff?

If you’re concerned about a packing or delivery crew stealing items, you can contact your moving company and file a complaint about the missing item to open an investigation. You can also call the police to file an official report, contact the FMCSA or local regulating authority and notify the Better Business Bureau. Hire a lawyer and sue the moving company for breaching their contract, if possible.

Does The Rock Movers move appliances?

Our movers are all professionals, but not certified technicians. We DO NOT take any liability when disconnecting the appliances are involved with water or gas connections. We can still do it, but you will have to be present at the end to inspect for liability reasons.

Will you shrink wrap my upholstered furniture?

We will protect upholstered furniture with plastic, before applying moving blankets.

Can I transport jewelry and important documents together with my other items?

No, you can not ship your jewelry or important documents. We will not move these items for you, and will not be held liable if you pack these items in boxes without our prior knowledge. We advise you to separately pack and keep your documents and jewelry and store them securely while your home is open during your move, and to transport these items with you to the next location.

How do I file a damage claim?

We do everything in our power to make sure your items get from A to B in the same condition it left in. If for some reason, that doesn’t happen and it was our fault, we will make sure to make it right by fixing or replacing the item(s). Often times, the movers will notice a damage as it happens and point it out to you. They will then process a damage claim, offering a settlement immediately if it makes sense, or letting the back office know the details so they can follow up.

If you notice, at any time, that something during the move was damaged and wasn’t noticed, we ask that you let us know immediately. The best way is to shoot us over some quick pics of the damage (multiple angles can sometimes help) along with as much info about the damaged item as possible (price, model number, manufacturer, etc.) so we can start figuring out the best course of action to get it fixed.

Remember that our promise to repair or replace damaged items does not expire. If at any time in the future you notice something was damaged during your move please let us know about it!

Do you offer insurance for all of my items?

By default as required by Department of Transportation, your belongings will be covered with free BASIC coverage of $0.60 cents per pound per article (item). However, you ARE able to additionally insure your items, by going through a 3rd party insurance company, and choosing the level of liability & deductible levels. We recommend choosing

Ready to book your move or get a quote?

A map of San Diego area with the Rock Movers emblem of a skull on two dollies on top of the map.